Incidents reported on status page for Situ Systems https://status.situsystems.com/ https://d1lppblt9t2x15.cloudfront.net/logos/2486c298a68f18788b300ab0e3bbfe5a.png https://status.situsystems.com/ en https://status.situsystems.com/ Fri, 05 Dec 2025 09:11:57 +0000 https://status.situsystems.com/#d6562aaf99576a34e00a0b858d4f8806e8563df8085e72e432ef2ef5315edc3c Corporate Site recovered https://status.situsystems.com/ Fri, 05 Dec 2025 08:55:12 +0000 https://status.situsystems.com/#d6562aaf99576a34e00a0b858d4f8806e8563df8085e72e432ef2ef5315edc3c Corporate Site went down https://status.situsystems.com/ Tue, 18 Nov 2025 15:09:32 +0000 https://status.situsystems.com/#b3ac1b80d3a3ed2d47b42bfd2512cdef85ece60ea79be09b84f48620bcaf990d Cloud Rendering recovered https://status.situsystems.com/ Tue, 18 Nov 2025 14:35:27 +0000 https://status.situsystems.com/#b3ac1b80d3a3ed2d47b42bfd2512cdef85ece60ea79be09b84f48620bcaf990d Cloud Rendering went down https://status.situsystems.com/ Tue, 18 Nov 2025 12:18:14 +0000 https://status.situsystems.com/#989c4e42a42ab158ee14f6bdbf2d0faf37af9a9b627e07f05a38df55abe10ca8 Situ View API recovered https://status.situsystems.com/ Tue, 18 Nov 2025 11:41:31 +0000 https://status.situsystems.com/#989c4e42a42ab158ee14f6bdbf2d0faf37af9a9b627e07f05a38df55abe10ca8 Situ View API went down https://status.situsystems.com/ Fri, 24 Oct 2025 00:36:13 +0000 https://status.situsystems.com/#3fe870398ab3f1a7332f94b00c6dd5886de8b46930bc3c70d295e1b05a94ee7e Cloud Rendering recovered https://status.situsystems.com/ Fri, 24 Oct 2025 00:34:11 +0000 https://status.situsystems.com/#3fe870398ab3f1a7332f94b00c6dd5886de8b46930bc3c70d295e1b05a94ee7e Cloud Rendering went down https://status.situsystems.com/incident/98386 Tue, 28 Jun 2022 22:20:00 -0000 https://status.situsystems.com/incident/98386#81f411f7388718012efa5e29f00c6fa7dae623704de0052c1f2299ce3aa4ce09 8:20am All situVIEW homes with cached panoramas are failing to load. We are currently investigating the problem and will resolve ASAP. 8:30am - This issue is now resolved. https://status.situsystems.com/incident/96828 Tue, 21 Jun 2022 09:00:00 -0000 https://status.situsystems.com/incident/96828#e0362b1ad63b186b8a8cf8f184b8f805df9926e5398490474bbab1ceb6ac57c3 - OVERVIEW - On 21st June 2022 the entire product suite of situ products had an outage of up to 60 minutes. This outage was caused by a disruption to our DNS hosting provider that caused web requests to any of our websites or API's to fail with an error. We apologise for this outage. After an internal review we will implement a strategy to mitigate this issue in future. - FUTURE MITIGATION - While this was an unprecedented event that impacted a large number of websites on the internet, we want to ensure this does not occur again in the future. We have identified the root cause of the problem being our reliance on a single DNS provider. In the coming weeks we will roll out an update to our DNS servers so there is no longer a single point of failure. We will update this report once these steps have been completed. - NOTES - Please note that our uptime monitor provider also had DNS issues during this time which is why our status page stated that there were no problems. - CONCLUSION - At situ we pride ourselves on achieving as close to 100% uptime as possible. We also strive to be as transparent as possible when problems do occur. We have set up a working group within the company to reduce the chance of this specific problem occurring again and we will also perform a review of our systems to reduce any single points of failure where possible. https://status.situsystems.com/incident/96828 Tue, 21 Jun 2022 09:00:00 -0000 https://status.situsystems.com/incident/96828#e0362b1ad63b186b8a8cf8f184b8f805df9926e5398490474bbab1ceb6ac57c3 - OVERVIEW - On 21st June 2022 the entire product suite of situ products had an outage of up to 60 minutes. This outage was caused by a disruption to our DNS hosting provider that caused web requests to any of our websites or API's to fail with an error. We apologise for this outage. After an internal review we will implement a strategy to mitigate this issue in future. - FUTURE MITIGATION - While this was an unprecedented event that impacted a large number of websites on the internet, we want to ensure this does not occur again in the future. We have identified the root cause of the problem being our reliance on a single DNS provider. In the coming weeks we will roll out an update to our DNS servers so there is no longer a single point of failure. We will update this report once these steps have been completed. - NOTES - Please note that our uptime monitor provider also had DNS issues during this time which is why our status page stated that there were no problems. - CONCLUSION - At situ we pride ourselves on achieving as close to 100% uptime as possible. We also strive to be as transparent as possible when problems do occur. We have set up a working group within the company to reduce the chance of this specific problem occurring again and we will also perform a review of our systems to reduce any single points of failure where possible. https://status.situsystems.com/incident/96828 Tue, 21 Jun 2022 09:00:00 -0000 https://status.situsystems.com/incident/96828#e0362b1ad63b186b8a8cf8f184b8f805df9926e5398490474bbab1ceb6ac57c3 - OVERVIEW - On 21st June 2022 the entire product suite of situ products had an outage of up to 60 minutes. This outage was caused by a disruption to our DNS hosting provider that caused web requests to any of our websites or API's to fail with an error. We apologise for this outage. After an internal review we will implement a strategy to mitigate this issue in future. - FUTURE MITIGATION - While this was an unprecedented event that impacted a large number of websites on the internet, we want to ensure this does not occur again in the future. We have identified the root cause of the problem being our reliance on a single DNS provider. In the coming weeks we will roll out an update to our DNS servers so there is no longer a single point of failure. We will update this report once these steps have been completed. - NOTES - Please note that our uptime monitor provider also had DNS issues during this time which is why our status page stated that there were no problems. - CONCLUSION - At situ we pride ourselves on achieving as close to 100% uptime as possible. We also strive to be as transparent as possible when problems do occur. We have set up a working group within the company to reduce the chance of this specific problem occurring again and we will also perform a review of our systems to reduce any single points of failure where possible.